Privacy Policy


The website you have accessed is powered by Vetstreet, Inc. (“Vetstreet”) on behalf of the veterinarian, animal hospital or animal clinic identified therein (the “Clinic”). Vetstreet on behalf of itself and the Clinic is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Statement applies to all Pet Portal websites,, and any other website powered by Vetstreet, and governs data collection and usage. We refer to all Pet Portal websites,, and any other website powered by Vetstreet as the “Website.” By using the Website, you consent to the data practices described in this Privacy Statement.


The Website may collect personally identifiable information, such as your email address, name, home or work address, or telephone number. The Website also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

There is also information about your computer hardware and software that is automatically collected by the Website. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used by Vetstreet for the operation of the Website, the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through any public message boards accessible through the Website, this information may be collected and used by others.

We encourage you to review the privacy statements of any websites you choose to link to from the Website so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy statements or other content on websites outside of the Website and the Vetstreet family of websites.


We may collect and may use your personal information to operate the Website, to provide various services to you and the Clinic, to maintain the quality of those services, and to provide general statistics regarding use of the Website. We also may use your personally identifiable information to inform you of other products or services available from the Clinic, Vetstreet and its affiliates. Vetstreet may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Vetstreet does not sell, rent, or lease its customer lists to third parties. Vetstreet may from time to time, on its own behalf or on behalf of the Clinic, contact you on behalf of external business partners about a particular offering that may be of interest to you. In addition, Vetstreet may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Clinic or Vetstreet, and its affiliates, and they are required to maintain the confidentiality of your unique personally identifiable information.

Vetstreet does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Vetstreet keeps track of the websites and pages visitors to the Website visit within Vetstreet, in order to determine what services are the most popular. This data is used to deliver customized content and advertising within the Website to customers whose behavior indicates that they are interested in a particular subject area.

We will disclose your unique personally identifiable information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Clinic, Vetstreet or the Website; (b) protect and defend the rights or property of Vetstreet; and, (c) act under exigent circumstances to protect the personal safety of users of the Website, or the public.


The Website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Website pages, or register with the Website or services provided through the Website, a cookie helps the Website to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the Website features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Website services or websites you visit.


We secure your personal information from unauthorized access, use, or disclosure and secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.


We will occasionally update this Privacy Statement to reflect company and customer feedback. We encourage you to periodically review this Privacy Statement to be informed of how we are protecting your information.


We welcome your comments regarding this Privacy Statement. If you believe that Vetstreet or the Clinic have not adhered to this Privacy Statement, please contact us at We will use commercially reasonable efforts to promptly determine and remedy the problem.